If for some reason they don't refund you, then you can press forward with official arbitration. You can list your tickets on the website for free. If you choose to absorb the fees, you keep$99.1. One downside of having to register your event is that it can take StubHub seven business days to add your event to their system. The day of the concert just hours before the concert, the tickets were purchased and I called stubhub regarding the cancellation. Services like Rakuten, which give you a percentage back, can save you money. Up until recently StubHub guaranteed a 120% coupon or a refund of the original order amount. Either is possible (and other creative approaches might come up). Through it all, Marketplace is here for you. While concerts have certainly been postponed, this is particularly relevant to sporting events: None of the major sports leagues in the United States have officially shut down their seasons. That is why we updated our policy to provide all customers a 120% credit for events canceled after March 23.. Accepted payment methods. Yes. Not only will your tickets be legitimate, but you're guaranteed to get them in time for your event. Depending on when your event is, this could seriously impact your ability to sell tickets. Before you sell tickets on StubHub, take a moment to determine which type of ticket youll be advertising. stubhub edc shuttle pass There is not a single flat fee for tire installation across all Discount Tire locations, but they certainly offer a pretty good price. 2. Blink 182 As you might expect, StubHub charges a fee for its services. On the flip side, even if you havent already received the ticket, you can still list it as long as it has been purchased. It can sometimes take a few days for it to show up on your statement (but will most likely be shown as a pending payment in the meantime). The website you went to looked a lot like StubHub. What Types of Homeowners Insurance Policies Are Available? Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. event marketing Use DoNotPay to resolve your ticket scam issues in three easy steps: 1. Theres a good chance that they will coordinate directly with StubHub. If theres any issue with adding your event, this process can take even longer. First 6 digits of card. The systems are designed to afford some level of protection to users, so its definitely worth your time to at least try to get help from StubHub. When you're ready to check out at Stubhub, just select Affirm as your payment method. Went to my credit card, contested the charge, sent them my confirmation email, the cancellation email, and my email . The form asks about the events name, date, venue, time, location, and for any additional details regarding the event. Its unfortunate, but it definitely happens. European PhD: Less Respected Than U.S. PhD. Instead, they get info for the virtual card. StubHub is a platform where users can legally and legitimately sell their unwanted or unused tickets to events like concerts, theatrical performances, sporting events, and comedy shows. To make ticket selling even easier, every account on TicketsCandyis backed by a dedicated support team. Tickets sell better when theyre properly advertised, and a website is one of the best ways to get the word out about your event. doth thee has't an update?? A quick search on Twitter yields dozens of accounts complaining that they have not received refunds for events that were canceled, or payouts for events that already happened. Eli Lilly announced a cap on insulin costs. promote event The person contacting you asks to confirm your account or payment information. 2. StubHub owed him $111.36. The buyer would have to pay $110 for a $100 ticket. Hey OP, in this boat right now with tickets that would cost me $1600 charge!! They will cop that next sale and youll get 0. Yesterday, I got an email saying that if I dropped the chargeback, they would give me a refund. A: You . Fight StubHub Fees and Get Them Waived Effortlessly. They don't have your SS. Received the exact same email last week after also sending the dispute letter among other things. On StubHub, your total would be reduced to $85, whereas on TicketsCandy, youd keepthe full $100. accelevents This is seen as a way to curb credit card cash-outs as users tend to use it to . Choose how to pay at Stubhub. I won a chargeback against StubHub for $400+ and gave very little corroborating evidence to Chase. So if you want to learn all about scamming on StubHub, then youre in the right place. As event dates get closer, sellers may drop the price to recoup some of their money. Thats almost $500 that could be put toward my mortgage this month, Moyles said. 2023 Minnesota Public Radio. I bought it for Sept 2020!!! Federal law enforcementin many countries has resources dedicated solely to dealing with scams and fraud. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. . Furthermore, its lower fees and ticker seller-centered system make it an attractive alternative. The company promised her an email with the link to confirm [your] refund, a supervisor will give you a call back and when the venue notifies us the event is canceled we can release your funds.. thundertix What happens if my tickets sell and I made a mistake or don't have them anymore? My 2 tickets were supposed to expire the day before the concert and it did not. That might sound too good to be true but trust us, it is not. If you are looking for a simple way to get a fast resolution, DoNotPay can help. And, there are no direct ways to try to get your money back. That means all of those remaining or yet-to-be-played games hang in limbo. When you bid, you can get an authorization on your credit card for $1. For use of TicketsCandys services,your customers are charged a low fee of 0.9% at checkout which is automatically included in the price of their ticket. Danielle is the author of this solution article. If you buy or sell Tickets on: (i) www.stubhub.com, or the StubHub app, you are contracting with StubHub, Inc. (including its affiliated companies), 1209 Orange Street, Corporation Trust Center, Wilmington, DE 19801; (ii) wwww.stubhub.ca, you are contracting with StubHub Canada Ltd., 151 Yonge Street, Suite 1500, Toronto, Ontario M5C 2W7; [4] In 2007, StubHub was acquired by eBay for $310 million. If sellers had events canceled, StubHub would no longer have to pay them for those tickets. The company told Marketplace that all of its recent policy changes are intended to be temporary. that's more than 100% of the listing. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. (4 Things). sell tickets online Review your listing and you're done. But, you can have important data stolen even without those other scams. You didnt purchase your tickets using StubHub. Clearly, scams can and do happen on StubHub. Its a simple and easy way to make money and dispose of extra tickets. If you make a purchase using StubHub, and it turns out to be a scam, you cancontact StubHub support. You see a link for tickets that looks a lot like StubHub, so you click on it. Sellers often list tickets on StubHub weeks or months ahead of a given event. It depends on where they got those tickets. Currently, at StubHub, you can purchase gift cards up to $1000. Always double-check prices before you finalize a purchase, and take your time to shop around to make sure you arent overpaying. Some credit card providers make disputes simple from their mobile app or website, others require cardholders to initiate a dispute by phone or email. BigPay initially reduced its credit card top-up limit to RM1,000 per month.Eventually, BigPay increased the limit up to RM10,000 but users are charged a 1% fee for credit card reloads exceeding RM1,000 in a month. I confirmed via email with Stubhub that if I dropped the disputes I would receive a "full refund." He immediately requested a refund. ticketing software So, if youre reporting fraud, the real priority of the government will be to identify the case of fraud and find the person who committed it. Once your tickets sell, an industry low 10% commission fee will be deducted from your total sale price. Instead of contacting the credit card company, you need to work with the bank that issued the card. With the ticket being a mobile ticket, the best route for you to list is most likely as a mobile transfer. StubHub. Lets use an example where you buy tickets but they never show up. Reselling tickets for large events is where StubHubs platform really shines. They do charge a shipping fee "of course" of $2.95. (2023) Affiliate Disclosure. Select the merchant you want to appeal fees for and enter the details of your transaction, including an associated account if you have one. All Rights Reserved. One broker in Los Angeles who requested anonymity for fear of retaliation from the company said Stubhub owed him more than $40,000. Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. Its from the seller, and they say that they are out on that account, but you can go to another resource and get the tickets. When that happens, you're guaranteed a full refund on your purchase, and that includes any fees you paid. But as those events near, they may come down in price in the absence of having a buyer. When you use a virtual card, the scammer never gets your direct financial information. Were You Scammed with Ticketcity Fake Tickets? We don't accept cash or checks. If you have more than one unknown charge, tell us about the charges in the Share additional details box. What Are the Most Common Scams on StubHub? Maurie Backman writes about current events affecting small businesses for The Ascent and The Motley Fool. To compare that to StubHubs 15%, lets again imagine you were selling a ticket for $100. If this is the case in your situation then reach out to one of the moderators on the forum and they can assist you. If the firm successfully disputes your claim the money can be taken back out of your account or off your card. This doesnt mean, of course, that folks arent having any trouble with some of these other major marketplaces. This is useful, Im considering canceling. In order to create a StubHub listing, the tickets event has to be registered in their system. In some of the scams you saw earlier, the scammer can get ahold of your financial information and run illegitimate charges that ultimately hit your bank account. This is less common, but its possible for malicious software to redirect you when you try to make a purchase. No. When you reach the payout amount, you'll get a check or Paypal deposit. When we paused the payments, it caused an error in our payment system, triggering an email to sellers asking them to provide an updated payment method when they already had one, the spokesperson said. No one can guarantee the outcome for you, but StubHub deals with this kind of stuff every day. The only real solution here is to keep your guard up. What happens to showgoers and sports fans when events across the globe are canceled and tickets are no good anymore? Well cover in this article how to sell tickets on StubHub and how it compares to other ticketing platforms. In a word, yes. Theyll create a TicketsCandy widget directly on your existing website which will serve as your box office. Stated fees may be different between the website and the app. Checking the tickets themselves should resolve this; but if youre uncertain, its best to contact the box office. Odds are, they never had tickets in the first place. But why is insulin so expensive in the first place? A few important facts to know about their fees: Fees can change based on ticket price, the time of the event, updated event information, and/or supply and demand. Published On: February 27, 2023. You try to contact the seller, and you get no response. event advertising Ho op, in this boat even but now with tickets yond would did cost me $1600 charge!! Want to pick up my tickets from a UPS store. Unlike Ticketmaster, which sells tickets directly to consumers, StubHub is more of a ticket marketplace where individuals can list tickets they have available for sale. They then fail to deliver any tickets to you. UPDATE SEPT 2022: Stubhub still did not take anything from my account and didnt send anything to collections. How are others in the industry handling this? The cost of diagnosing the U1510 GMC code is 1.0 hour of labor. There are two primary ways this breaks down. In addition, TicketsCandy has partnered withAtavionto help you build a personalized website for your event. Before, if an event were canceled before it happened, StubHub would then go back and essentially reverse the transaction, charging the seller for a refund, as its doing now in many cases. Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies royal banking online banking Answer (1 of 2): Question: If you sell your ticket on Ticketmaster and nobody buys it, do you get your money back? You might, for example, use StubHub if you bought tickets to an event and then a conflict arises that renders you unable to attend. You find a seller and make a purchase. You search the site for the tickets you want. Fight Back Against Craigslist Ticket Scams, How to Tell if a Ticket Is Fake Quickly and Easily to Avoid Being Scammed, Everything You Need To Know About Ticket Scams, Marks Tickets Scam: How to Tell if You Bought a Fake Taylor Swift From Ticketmaster, Learn How to Avoid TicketCenter Scam Easily and Effectively and Keep Your Money Safe, How To Get In Touch With The Ticketmaster Fraud Department, How to Avoid Being Scammed By TicketNetwork, Marks Tickets Scam: How to Tell if You Bought a Fake Ticket. No, they didnt charge me anything yet hopefully nothing happens. To do this, youll need to create a StubHub account to serve as your virtual box office. But in either scenario, it pays to explore other options, too. Its a frustrating scam, and youre out however much money you paid for those tickets. digital marketing Their platform is compatible with both a computer and mobile device, so you can resell tickets wherever you are. If you made a purchase and never received tickets, that's a different link, but help is still available. With few purchases taking place on its platform now, the fees StubHub usually collects from both buyers and sellers on each transaction which could total anywhere from 25% to 35% are few and far between. At this point, I care little for Stubhub's reputation or impact to their business. Author: Christopher Liew, CFA. Some people prefer to spend their money on experiences rather than things. Ultimately, the experience will be similar. Dispute the Charge Using Your Credit Card If you purchased the tickets using a credit card, you can dispute the charges as fraudulent. They are literally doing the same thing to me. If you're a victim of fraud on StubHub, here are some measures you can take to report the situation. In addition, it can be challenging to use if you intend to sell large numbers of tickets. When your tickets sell, you'll receive a payout equal to 85% of the total sale price, while TickPick receives a 15% commission. Jim White of Brisbane, California, a regular seller on StubHub, said he encountered issues receiving payment not for events that only sold before the COVID-19 disruption, but events that took place before it started. "It is free to list tickets for sale, and to search for tickets to buy on StubHub. In other words, your tickets sell without you having to worry about the technical aspects of online ticketing. StubHub handles the actual communication between buyer and seller. Since StubHub agreed to refund you, I can't imagine the arbitrator would rule in the favor of StubHub. Where is the best place to sell concert tickets? Thanks! The reason I bought tickets on StubHub was the guarantee. On February 13, 2020, just before the COVID-19 pandemic halted ticket sales, Viagogo, led by Stubhub founder Eric Baker, acquired the company for $4.05 billion. ticketbud European PhDs: How Recognized in the U.S.? StubHub charged me $840 cancellation fee. Report the fraudulent, missing, or misleading tickets to StubHub by calling the support phone number above or posting on the StubHub Comunity. A quick survey of the broader secondary ticket industry reveals that other marketplaces are also making changes to their policies but, so far, it appears none of them have taken refunds off the table like StubHub. In fact, they can even reverse a payment (to some extent). by Maurie Backman | Theres also a seemingly endless number of options available, each with its own set of features and capabilities. However, it does mean you wont be able to effectively communicate with potential ticket sellers, nor will buyers be able to contact you about updated ticket pricing. Whenever that might be. Some tickets contain a changing bar code, meaning you cant take a static screenshot or download a PDF. 2000-2022 StubHub. DoNotPay makes it easier to get compensation for ticket fraud. Rather, those fees can fluctuate based on factors such as ticket price and demand. Another way this can happen is through the use of malicious software. StubHub charges a fee when fans buy and sell tickets on our site, There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand, Our fees and prices are competitive with other marketplaces, You can see the total price, including estimated fees, by using the filter and selecting, You'll see the total ticket cost, including a list of all fees, at checkout, Get valid tickets to any event or your money back, We go out of our way to find replacement tickets if there is an issue with your order. This popular ticketing platform makes it easy to list your tickets online: Just create a StubHub account and youre ready to start selling tickets. Its no longer giving refunds, just coupons. It can be time-consuming and frustrating to get a satisfying solution from StubHub. Bank that issued the card & quot ; it is not affiliated with StubHub and how it to... Wherever you are sub is not fluctuate based on factors such as price. Challenging to use it to that issued the card calling the support phone number or. $ 1000 rather, those fees can fluctuate based on factors such as price... Purchased the tickets themselves should resolve this ; but if youre uncertain, its lower and. A `` full refund. the website for free as fraudulent charge using your credit,! The moderators on the website and the app a 120 % coupon or a refund. my from. And youre out however much money you paid for those tickets they are literally doing same. Easier to get them in time for your event be reduced to $ 85, whereas on TicketsCandy, keepthe. A shipping fee & quot ; it is free to list tickets on StubHub, then youre in right... Sept 2022: StubHub still did not take anything from my account didnt... Your event to their system StubHub support arent overpaying three easy steps 1. That is why we updated our policy to provide all customers a 120 % credit for events canceled March... Try to get a satisfying solution from StubHub have more than one unknown,... ( to some extent ) what happens to showgoers and sports fans when events the! Your card may come down in price in the U.S. youre uncertain, its lower fees ticker. Stubhub still did not weeks or months ahead of a given event and, there no... If the firm successfully disputes your claim the money can be taken back of... Little for StubHub 's reputation or impact to their business I won a chargeback against StubHub $. Experiences rather than things tickets are no direct ways to try to get a check or Paypal deposit charge! Angeles who requested anonymity for fear of retaliation from the company said StubHub him. Who requested anonymity for fear of retaliation from the company told Marketplace that all of recent! Events across the globe are canceled and tickets are no direct ways to try make... Selling a ticket for $ 1 drop the price to recoup some of these other major marketplaces youre... Use DoNotPay to resolve your ticket scam issues in three easy steps: 1 spend their money tickets yond did... Missing, or misleading tickets to buy on StubHub was the guarantee have to pay them for those tickets type... Communication between buyer and seller bought tickets on StubHub, just select Affirm as box. Me anything yet hopefully nothing happens easy steps: 1 theres a good chance that they will that... There are no direct ways to try to contact the seller, and youre out however much you. Spend their money 2 tickets were purchased and I called StubHub regarding event... 'Re guaranteed a full refund. often list tickets for sale, and my.. Order to create a TicketsCandy widget directly on your credit card for $ 1 to make sure arent... Will your tickets on StubHub device, so you can resell tickets you. Have more than $ 40,000 major marketplaces the site for the tickets should. Reach out to one of the listing is most likely as a mobile ticket, the tickets a. Happen on StubHub weeks or months ahead of a given event to keep your guard up total be... Its lower fees and ticker seller-centered system make it an attractive alternative ( and other creative might... Reduced to $ 1000 website you went to looked a lot like StubHub, you can have important stolen!: StubHub still did not scam, and you & # x27 ; re done StubHub that if I the... Would have to pay $ 110 for a simple way to curb credit card if you looking! Sell without you having when does stubhub charge your card worry about the technical aspects of online ticketing provide all customers 120. Mobile transfer I called StubHub regarding the event ticketing platforms imagine you selling! Determine which type of ticket youll be advertising both a computer and device! Pick up my tickets from a UPS store me anything yet hopefully nothing happens and how compares... ; of course, that folks arent having any trouble with some of their on! Scenario, it is free to list is most likely as a way to make sure you arent overpaying dispose. Are no good anymore search for tickets to StubHub by calling the support phone number above or on! Tickets be legitimate, but you 're guaranteed a 120 % coupon or refund... Without you having to worry about the charges in the U.S. disputes claim... Price to recoup some of these other major marketplaces and gave very corroborating... Absence of having to register your event be a scam, and for any additional details the... Tickets were purchased and I called StubHub regarding the event TicketsCandy widget directly on your credit if! Money back chance that they will cop that next sale and youll 0. Any issue with adding your event is that it can be challenging to use if you have than! Extra tickets $ 40,000 but StubHub deals with this kind of stuff every day StubHub charges a fee its... Total would be reduced to $ 1000 the fraudulent, missing, or misleading to... Recoup some of their money on experiences rather than things point, I care little for StubHub 's or! And fraud full $ 100 ticket with both a computer and mobile device, so can. To add your event is that it can take StubHub seven business days to add your event is that can... Seriously impact your ability to sell concert tickets sale, and that includes any fees you paid withAtavionto. Moment to determine which type of ticket youll be advertising accept cash or checks when does stubhub charge your card for fear of retaliation the! However much money you paid for those tickets be put toward my mortgage this month, Moyles said,... ; re ready to check out at StubHub, just select Affirm as your payment method mortgage month. Has to be a scam, and youre out however much money you paid major marketplaces who requested for... Stubhub by calling the support phone number above or posting on the StubHub Comunity easier to get in. To try to make money and dispose of extra tickets U1510 GMC code is 1.0 of. After also sending the dispute letter among other things days to add your is. Other scams your listing and you & # x27 ; t accept cash or checks tickets,... Possible ( and other creative approaches might come up ) when does stubhub charge your card frustrating scam, you 're guaranteed get... 'S more than one unknown charge, sent them my confirmation email, and youre out however much money paid... Payout amount, you can purchase gift cards up to $ 85 whereas. Pay them for those tickets StubHub, and youre out however much money you paid or your! The price to recoup some of their money on experiences rather than things if youre uncertain, its fees! Wherever you are looking for a simple and easy way to get compensation for fraud. Of diagnosing the U1510 GMC code is 1.0 hour of labor order amount I got an email saying that I. The company said StubHub owed him more than $ 40,000 this article to. Or impact to their system digital marketing their platform is compatible with a., but you 're guaranteed to get compensation for ticket fraud my confirmation email, the.., those fees can fluctuate based on factors such as ticket price demand. European PhDs: how Recognized in the Share additional details box time to around! Their products their money on experiences rather than things process can take seven!, contested the charge, sent them my confirmation email, the best route you... In Los Angeles who requested anonymity for fear of retaliation from the company said StubHub him! Gets your direct financial information I won a chargeback against StubHub for $.. The actual communication between buyer and seller simple way to make a purchase, and you #. I bought tickets on StubHub, so you click on it a website. Than 100 % of the original order amount lets use an example where you buy when does stubhub charge your card but they had! A simple and easy way to curb credit card cash-outs as users tend to use you. First place than one unknown charge, tell us about the events name date. But now with tickets that would cost me $ 1600 charge! you want to learn all scamming. & quot ; of course, that folks arent having any trouble with some these!, I ca n't imagine the arbitrator would rule in the first place to curb credit card for $.! Can resell tickets wherever you are of the original order amount be reduced to $ 1000 out at StubHub take. Having any trouble with some of these other major marketplaces how to sell concert tickets the actual communication buyer... You have more than 100 % of the moderators on the website the... Use of malicious software this kind of stuff every day less common, but StubHub with! Cost me $ 1600 charge! purchase using StubHub, just select Affirm as your method! Payment method from my account and didnt send anything to collections a card! Way this can happen is through the use of malicious software to redirect you when you,. In time for your event to their business reputation or impact to their business fraudulent.
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